FitProgram.co
Refund Policy
FitProgram.co offers digital fitness programs and online coaching resources. Because this is a digital service, we maintain a clear refund policy to protect both customers and the business.
1. General Policy
All sales for digital fitness programs are generally final. Access to training plans, coaching materials, and digital downloads is provided immediately after purchase and is treated as a digital service product.
Business Information
- Legal Name: Fatiha Soussi
- Business Type: Sole Proprietor
- Trading Name: FitProgram.co
- Address: 10 Champions Dr, Bridgeville, DE 19933, United States
- Email: contact@fitprogram.co
- Phone: +17967585426
2. Non-Refundable Digital Products
Because our services are delivered electronically and access is granted immediately, refunds are generally not available once a program has been accessed, downloaded, or used, except where required by applicable law or as otherwise explicitly stated in a specific offer.
3. Exceptions
We may consider an exception in limited cases, such as duplicate charges, unauthorized transactions, or a service failure caused by a platform or technical issue on our side. Refund requests are reviewed on a case-by-case basis and may require supporting information.
4. Cancellation
If you cancel an active subscription or recurring plan, access may end at the end of the current billing period unless otherwise stated. Cancellation does not automatically create a refund entitlement, and any refund decisions remain subject to this policy and applicable law.
5. Contact for Refund Requests
To request a review of a billing or refund issue, email contact@fitprogram.co with your order details, date of purchase, and the reason for the request. We will respond as quickly as possible.